Tag Archives: R.O.I.

A free social media strategy for your business

20 Dec

Building a social media programme is easier than it sounds

I was talking casually to a business owner the other day about what he could get out of social media.

It occurred to me afterwards that the advice I gave him is relevant to you too whether you are small, medium or humungous; whether you sell shark tanks, speech therapy or bleach.

So here’s the beginnings of a plan for your business – base your programme or strategy on this and contact me on Twitter or in the comments if I can be of further help. If this is useful, all I ask in return is that you ‘retweet’ the post or share it in your preferred way. Continue reading

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The most important ROI blog this year

21 Sep

Hours after blogging on social media return on investment (R.O.I.) last week, one of the most important blogs any of us have read on that topic popped into glorious existence.

Marketer Olivier Blanchard, who I mentioned in that blog, made a blistering attack on a story that had been doing the rounds on Mashable about McDonalds.  (*Pats himself on the back for precience but curses the relative inadequacy of his own offerings*)

I’ll post a link to Olivier’s blog in a second – but heres a VERY quick summary:

STEP 1: McDonald’s ‘social media director’ Rick Wion claims a Foursquare promotion by the burger chain increased footfall across America by 33%.

STEP 2: Mashable runs the story (allegedly) without questioning the improbable claim.

STEP 3: Olivier delivers a devastating wake up call to one of the world’s biggest, most famous brands. The searing anger at what he clearly views as an affront to his trade is palpable.

STEP 4. McDonald’s whimpers quietly

Anyway, I won’t spoil your fun – read the post, the update below it and, if you’ve got 10 more minutes, it’s well worth reading the lively debate below in the comments. I promise you’ll learn something.

If you’re not interested by all this social media blah, read the post anyway because it’s bloody entertaining.

And if you’re interested in the R.O.I. of social media, print it, frame it and put it on your office wall.

Here’s the link again – just in case you missed it. And here it is again – to make doubly sure you read it.

Enjoy!

The ROI of social media

16 Sep

All over the world, corporate bean counters are wielding their scythes and salami-slicers as they settle down to plan next year’s budgets.

“Whooops, there goes the fleet of company cars – how careless of me! Oh dear, now I’ve fumbled the training programme, the PR agency and the company secretary. Butter fingers!”

At the same time, hapless marketers are begging their cantankerous CEOs for resources for social media programmes.

In the board rooms high above Wall Street and the City of London, something resembling the famous scene from Oliver Twist must be playing out many times a day.

“More? You want MORE?!?” Continue reading

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